Do I need an appointment?

No — walk-in 9-5 Monday through Friday. Calling ahead helps if a specific part needs ordering.

How long does a screen replacement take?

Twenty-four to seventy-two hours when we have the part on the shelf, longer for special-order panels.

Do you fix water-damaged laptops?

Yes when there is still a chance to save the machine. Honest assessment up front before any billable work.

What is the diagnostic cost?

Forty dollars flat, credited back toward any approved repair so the diagnostic stays honest.

What areas do you serve?

Arab, Albertville, Boaz, Horton, Union Grove, Joppa, Guntersville, and surrounding parts of Marshall and Morgan County.

Our Computer Services in Arab, Alabama

The services below are what the Arab bench handles day in and day out. Walk-in, drop-off, or phone-first — written quote before any labor, flat-rate repair pricing, and 30-day warranty on every ticket that leaves the shop.

Virus and Malware Removal

Full cleanup of infected Windows installs: adware, browser hijackers, ransomware, cryptominers, and the endless “Microsoft Support” popup scams. Every cleanup includes an account audit, a browser reset, and a written note of what was found.

Slow Computer Repair and Speed Optimization

A machine that takes three minutes to boot is not “old.” It is usually a failing spinning drive, a thermal problem, or a Windows install that has been abused by eight years of junk software. We diagnose the real cause and quote the actual fix, not a blanket “tune-up.”

Hard Drive Replacement and Upgrades

Failing drives pulled and replaced, usually with an SSD. Data cloned from the old drive when it is salvageable; fresh install plus documented migration when it is not. The biggest speed jump any laptop over three years old will ever see.

Data Recovery From Damaged or Failing Drives

Logical recovery from formatted partitions, failed installs, and drives that are dying but still spinning. Mechanical recovery is imaged first and referred to specialist partners when a clean-room is warranted. No data, no charge past the diagnostic.

Business IT Support and Maintenance

Small-business workstation support, shared printer fixes, office network audits, and managed monthly plans for the shops that would rather not call a different tech every three months. Flat monthly retainers start at $85.

Network Troubleshooting and Connectivity Issues

Wi-Fi that drops at the back of the building, routers that cannot keep up with modern use, a VPN that will not stay connected, an ethernet run that needs replacing. We diagnose the real problem — usually the router, sometimes the ISP, occasionally the wiring.

Laptop Screen Repair (limited models — call first with make, model, and year)

We handle laptop LCD and touch-panel replacements for a curated list of models we keep parts for. Before you drop the machine off, a two-minute phone call with the model tag tells us whether we can source the panel quickly, need to special-order, or would be doing you a favor referring it out. Honest answer up front saves everyone a wasted trip.

A Note on Device Setup

We also address general computer and device setup when it ties into a performance or connectivity job. New printer configuration, tablet onboarding, or accessory pairing can be folded into a tune-up or network-fix visit. Stand-alone “come plug in my new printer” calls are better handled elsewhere.

Drop Off or Call Ahead

Chad Sanders · 256-550-1988 · 235 Guntersville Rd, Arab, Alabama 35016

Walk-in hours are Monday through Friday, 9 AM to 5 PM Central. Calling ahead with the machine’s make and model lets us line up a diagnostic slot and any likely parts before you make the drive.